1. Why are your prices so competitive?
Due to continued financial losses, the merchant has decided to conduct a clearance sale at a loss. This allows customers to purchase our artificial plants at significantly reduced prices while supplies last. Once an item is sold out, it may not be restocked.
2. Where do you ship?
We currently ship to addresses within the United States only.
3. How long does order processing take?
Orders are processed the same day after payment has been successfully received and verified.
4. How long does shipping take?
After your order has been processed, delivery typically takes 2 business days.
5. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.
6. Can I return my order?
Yes. You may request a return within 30 days of receiving your order, provided the item meets the requirements outlined in our Return & Refund Policy.
7. When will I receive my refund?
Approved refunds are typically credited to your original payment method within 3 business days after the returned item has been received and inspected.
8. What if my item arrives damaged or incorrect?
Please contact us as soon as possible with your order number and photos of the item. Our customer support team will assist you in resolving the issue promptly.
9. Do artificial plants require any maintenance?
Artificial plants require very little maintenance. Simply dust them occasionally with a soft cloth or feather duster to keep them looking fresh and vibrant.
10. How can I contact customer support?
If you have any questions before or after placing an order, please contact us at:
Email: contact@mullionjolt.shop
Our customer support team will respond as quickly as possible.